Guest Experience Host - Bowling Desk & Front

Spanish Springs Lanes; Commack (NY); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Healthcare coverage

Performance-based incentives

Employee discounts

Free Bowling

Job summary

Lucky Strike Entertainment in Commack is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, answer phones, manage the waitlist, and coordinate lanes and equipment. You will also ring sales and assist with basic bowling instruction in a fast-paced entertainment venue.

The role requires excellent telephone etiquette and a friendly, inviting demeanor, with duties including operating the POS system and cash handling. This position is on-site and part-time.

Qualifications

• HS Diploma or equivalent (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Telephone etiquette

Guest service experience

Education

HS Diploma or equivalent

Restaurant/hospitality experience (Optional)

Job description

Lucky Strike Entertainment in Commack is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, answer phones, manage the waitlist, and coordinate lanes and equipment. You will also ring sales and assist with basic bowling instruction in a fast-paced entertainment venue.

The role requires excellent telephone etiquette and a friendly, inviting demeanor, with duties including operating the POS system and cash handling. This position is on-site and part-time.