Guest Experience Host at Luxury Private Club

Invited Clubs; Avondale (PA); Sur place; USD 19 000 - 30 000; Plein temps

Résumé du poste

Invited Clubs is seeking a Host to greet and seat members and guests, ensuring a warm start to their club experience and a seamless visit. You will uphold Invited service standards, manage the host area, and support team members with daily tasks while maintaining a polished, inviting atmosphere.

The role requires a high school diploma or equivalent, plus hospitality experience and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Experience in service/hospitality is an advantage.
• Experience operating a multi-line telephone system.
• Strong communication skills with the ability to follow instructions accurately.

Responsabilités

• Greet members/guests by name, providing a warm and welcoming experience.
• Seat members/guests while ensuring high-quality service and attention to their needs.
• Converse with members/guests in a professional manner, staying calm under pressure.
• Assist service staff as needed, adhering to the Invited standards of service.
• Ensure the host podium is organized and close out the podium at the end of each shift.
• Complete daily assignments and side work to meet standards, including keeping work areas organized and sanitized, and stocking supplies.

Connaissances

Communication skills

Confidentiality

Customer service

Telephone etiquette

Formation

High school diploma or equivalent

Outils

POS System

Telephone/Tablet

Floor Chart

Menus

Description du poste

Invited Clubs is seeking a Host to greet and seat members and guests, ensuring a warm start to their club experience and a seamless visit. You will uphold Invited service standards, manage the host area, and support team members with daily tasks while maintaining a polished, inviting atmosphere.

The role requires a high school diploma or equivalent, plus hospitality experience and strong communication skills.