Guest Experience Host at Luxury Hotel Restaurant

Riggs Washington DC; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

6 complimentary nights at Lore Group酒店

Lore Group Employee Rates

Lore Group Friend and Family Rates

Lore Discovery discounts

Discount at Lore Group restaurants and

Vacation days

Life Insurance

Employee Assistance Program

Referral Incentive

401K with 5% Match

Training and Development Programs

Additional healthcare options

Complimentary Employee Meals

Employee Recognition

Job summary

Lore Group's Riggs Washington DC is seeking a front-of-house guest services professional to warmly welcome guests and manage reservations in the Penn Quarter setting. You will help create memorable experiences for every guest and ensure seamless service in a vibrant hotel environment.

Applicant should bring a friendly demeanor; prior hotel experience is not required. Compensation includes $20.00/hr plus comprehensive benefits and growth opportunities within Lore Group properties.

Qualifications

• Hotel Experience is not required - Fun and welcoming personality is a MUST
• A minimum of one year of restaurant experience is preferred but not required
• Ability to work in a fast-paced, team environment
• Willingness to learn and adapt in new situations
• Possess poise, elegance and calm demeanor in all situations
• Exceptional Organizational skills

Responsibilities

• Welcome guests in a warm, personable, sincere, and friendly manner.
• Provide and create positive environment for everyone in the restaurant.
• Receive calls and book reservations for the guest.
• Obtain guest's information in preparation for their reservation and arrival.
• Anticipate guest's needs, and create personal and memorable experience and solutions.
• Perform all other duties as requested by the restaurant manager.

Skills

Welcoming personality

Customer service

Team player

Adaptability

Poise and calm

Organizational skills

Job description

Lore Group's Riggs Washington DC is seeking a front-of-house guest services professional to warmly welcome guests and manage reservations in the Penn Quarter setting. You will help create memorable experiences for every guest and ensure seamless service in a vibrant hotel environment.

Applicant should bring a friendly demeanor; prior hotel experience is not required. Compensation includes $20.00/hr plus comprehensive benefits and growth opportunities within Lore Group properties.