F&B Host

Lore Group; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Six complimentary nights per year

Employee & family rates

Lore Group discounts

Paid vacation days

Paid holidays

Paid sick days

Life insurance

401(k) with match

Training programs

Employee meals

Job summary

Lore Group seeks a guest-focused host at Riggs Washington DC to warmly welcome guests, manage reservations, and ensure a memorable dining experience. This role emphasizes hospitality, strong communication, and a calm, professional presence in a fast-paced setting.

Hotel experience is not required, but a friendly, eager-to-learn attitude helps. The position offers compensation and extensive employee benefits within the Lore Group portfolio in Washington, D.C.

Qualifications

• Hotel experience is not required; friendly personality is a MUST.
• One year of restaurant experience preferred but not required.
• Excellent communication skills.
• Ability to work in a fast-paced, team environment.
• Willingness to learn and adapt in new situations.
• Poise, elegance and calm demeanor in all situations.
• Exceptional organizational skills.

Responsibilities

• Welcome guests in a warm, personable, sincere, and friendly manner.
• Provide and create a positive environment for everyone in the restaurant.
• Receive calls and book reservations for guests.
• Obtain guest information in preparation for their reservation and arrival.
• Anticipate guest needs, and create personal and memorable experiences and solutions.
• Perform all other duties as requested by the restaurant manager.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Learning mindset

Job description

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

Core Essential Functions

• Welcome guests in a warm, personable, sincere, and friendly manner.
• Provide and create positive environment for everyone in the restaurant.
• Receive calls and book reservations for the guest.
• Obtain guest’s information in preparation for their reservation and arrival.
• Anticipate guest’s needs, and create personal and memorable experience and solutions.
• Perform all other duties as requested by the restaurant manager.

This position requires the following knowledge, skills and abilities

• Hotel Experience is not required – Fun and welcoming personality is a MUST
• A minimum of one year of restaurant experience is preferred but not required
• Excellent communication skills
• Ability to work in a fast-paced, team environment
• Willingness to learn and adapt in new situations
• Possess poise, elegance and calm demeanor in all situations
• Exceptional Organizational skills

Compensation

$20.00/hr

Benefits

At Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Medical, dental, and vision insurance for full-time employees
• Six complimentary nights each year at any Lore Group hotel
• Lore Group employee and immediate family rates
• Lore Group friends and family rates
• 50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery
• 50% discount at Lore Group restaurants and bars
• Paid vacation days - entitlement increasing annually
• Nine paid holidays annually
• Seven paid sick days annually, as established in Washington, D.C.
• Company-paid life insurance equal to 1.5 times annual salary
• Employee Assistance Program
• Referral incentives
• 401(k) with a 5% match
• Training and development programs
• Additional perks through Cigna
• Complimentary employee meals - lunch and dinner daily
• Employee recognition programs

Equal Employment Opportunity

Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

Location: Washington, DC