Guest Experience Host: Admissions, Rides & Retail

Merlin Entertainments; Carlsbad (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merlin Magic Pass

Health insurance

Paid Time Off (PTO)

401(k) match

Tuition reimbursement

Job summary

LEGOLAND California Resort in Carlsbad, CA is hiring a Frontline Host to welcome guests, scan tickets, assist with admissions, and support retail and attractions teams. You will help manage guest flow, answer questions, and maintain safety and cleanliness across multiple locations.

Applicants must be 18+, have weekday availability including weekends, and be flexible for evenings and peak periods. The role offers a fun, fast-paced environment with opportunities to engage families and create

Qualifications

• Experience in a theme park, hospitality, retail, entertainment, recreation, or guest-facing environment.
• Previous guest service experience.
• Experience operating point-of-sale systems.

Responsibilities

• Welcome guests and manage admissions and ticketing.
• Support retail operations and POS transactions.
• Monitor attractions and provide safety instructions.
• Assist with shows and guest experiences.

Skills

Guest service

Communication

Teamwork

Basic math

Active listening

Education

High School Diploma or GED

Tools

POS systems

Ticketing systems

Job description

LEGOLAND California Resort in Carlsbad, CA is hiring a Frontline Host to welcome guests, scan tickets, assist with admissions, and support retail and attractions teams. You will help manage guest flow, answer questions, and maintain safety and cleanliness across multiple locations.

Applicants must be 18+, have weekday availability including weekends, and be flexible for evenings and peak periods. The role offers a fun, fast-paced environment with opportunities to engage families and create