Guest Experience Host

BENCHMARK; Vero Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Costa d'Este Beach Resort & Spa in Vero Beach, Florida, is seeking a highly motivated Host to join the restaurant team. You will welcome guests, seat them, and help deliver memorable hospitality in a luxury setting.

As the first and last contact guests meet, you will manage seating, monitor dining areas, estimate wait times, answer phones, and assist with reservations, contributing to an exceptional guest experience.

Qualifications

• Engaging and welcoming personality.
• Ability to work under pressure in a fast-paced environment.
• Strong communication and customer-service focus.

Responsibilities

• Greet guests as they arrive and assist in the dining area.
• Monitor open dining sections and ensure clean tables.
• Estimate wait times and manage guest waiting list.
• Address guest needs while waiting and communicate with the service team.
• Answer phones, book reservations, and adjust tables for large parties.

Skills

Engaging personality

Welcoming demeanor

Communication skills

Resilience under pressure

Customer service orientation

Job description

Costa d'Este Beach Resort & Spa in Vero Beach, Florida, is seeking a highly motivated Host to join the restaurant team. You will welcome guests, seat them, and help deliver memorable hospitality in a luxury setting.

As the first and last contact guests meet, you will manage seating, monitor dining areas, estimate wait times, answer phones, and assist with reservations, contributing to an exceptional guest experience.