Guest Experience Host - Beachfront Resort

Zota Beach Resort

Longboat Key (FL)

On-site

USD 21,000 - 30,000

Full time

4 days ago

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

Job summary

Zota Beach Resort in Longboat Key, Florida is seeking a Host/Hostess to create a welcoming first impression across our dining venues, lounges and events. You will greet guests, take reservations, seat guests promptly, manage the waiting list during peak times, coordinate with wait staff, and convey information about resort amenities with a friendly, professional demeanor.

This role offers comprehensive benefits including Health, Dental and Vision Insurance, Life Insurance, a 401(k), free

Qualifications

Courteous phone skills and ability to take accurate messages.
Experience in guest-facing roles is a plus.
Basic hospitality/customer service knowledge is beneficial.

Responsibilities

Greeting guests in a friendly and inviting manner
Take reservations with the restaurant reservation system
Engaging in friendly conversation as you seat guests in a timely fashion
Managing restaurant waiting list during high volume to accurately set waiting time quotes for guests
Manage inventory of tables available
Always sincerely thanking guests as they leave and inviting them to return
Other reasonable duties as assigned
Communicate with wait staff and supervisors regarding availability of tables
Communicate with supervisor any complaints or compliments
Adhere to the rules and regulations of the company as defined in the employee handbook
Always wear appropriate uniform provided by company policy