Spa Concierge & Guest Experience Specialist

BENCHMARK; Vero Beach (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality is hiring a Spa Coordinator for Costa d'Este Beach Resort & Spa in Vero Beach, FL. You will enhance the guest experience by greeting clients, giving tours, and guiding them through spa services with a welcoming, attentive approach.

You will coordinate with therapists, assist with booking, and ensure smooth operation of the spa and fitness areas while maintaining safety and cleanliness in a fast-paced resort environment.

Qualifications

• CPR and First Aid certifications are preferred.
• Engaging and welcoming personality essential.
• Strong attention to detail and accuracy.
• Ability to work under pressure in a fast-paced spa setting.
• Excellent communication skills with guests and team.
• Available to work weekends and holidays; flexible schedule.
• Must be physically able to bend, lift up to 50 lbs.

Responsibilities

• Greet guests entering the spa and provide tours.
• Assist guests in preparing for treatments and explain services.
• Coordinate with therapists to deliver timely services.
• Assist guests with booking treatments by phone or in person.
• Record transactions accurately and maintain records.
• Monitor cleanliness, safety, and spa operations.
• Report accidents or injuries to Security as needed.

Skills

CPR certification

First Aid certification

Engaging personality

Communication skills

Attention to detail

Work under pressure

Weekend availability

Flexible schedule

Physical ability

Job description

Pyramid Global Hospitality is hiring a Spa Coordinator for Costa d'Este Beach Resort & Spa in Vero Beach, FL. You will enhance the guest experience by greeting clients, giving tours, and guiding them through spa services with a welcoming, attentive approach.

You will coordinate with therapists, assist with booking, and ensure smooth operation of the spa and fitness areas while maintaining safety and cleanliness in a fast-paced resort environment.