Host

BENCHMARK; Vero Beach (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Costa d'Este Beach Resort & Spa in Vero Beach, Florida, is seeking a highly motivated Host to join the restaurant team. You will welcome guests, seat them, and help deliver memorable hospitality in a luxury setting.

As the first and last contact guests meet, you will manage seating, monitor dining areas, estimate wait times, answer phones, and assist with reservations, contributing to an exceptional guest experience.

Qualifications

• Engaging and welcoming personality.
• Ability to work under pressure in a fast-paced environment.
• Strong communication and customer-service focus.

Responsibilities

• Greet guests as they arrive and assist in the dining area.
• Monitor open dining sections and ensure clean tables.
• Estimate wait times and manage guest waiting list.
• Address guest needs while waiting and communicate with the service team.
• Answer phones, book reservations, and adjust tables for large parties.

Skills

Engaging personality

Welcoming demeanor

Communication skills

Resilience under pressure

Customer service orientation

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Costa d'Este Beach Resort & Spa is a luxury resort located in Vero Beach, Florida. The resort's rooms and suites are spacious and luxuriously appointed, with many offering stunning views of the ocean or the pool. Costa d'Este Beach Resort & Spa is the perfect place to relax and rejuvenate on Florida's beautiful Treasure Coast. The resort's stunning location, luxurious accommodations, and endless amenities make it a popular destination for couples, families, and groups of friends.What you will have an opportunity to do:We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!Your role:Greet guests as they arrive or move about the restaurant areaMonitoring the open dining sections of the restaurant for empty and cleaned tablesEstimating wait times for guests and monitoring the guest waiting listEnsuring that the needs of the guests are met while they are waiting.Answering the telephone, booking reservations and moving tables together to accommodate large parties.What are we looking for?Someone with an engaging and welcoming personalitySomeone who can work under pressure in a fast-paced environmentSomeone with a passion for creating an exceptional experience for all guestsSomeone with excellent communication skillsCompensation:-Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.