Guest Experience Host

Terratron; Rochester (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

401(k) with employer matching

Paid time off

Hotel discounts worldwide

On-Demand Pay

50% discount at Terratron outlets

Job summary

Terratron in Rochester, MN is seeking a friendly Restaurant Host to welcome guests, manage seating flow, and support dining room readiness in a fast-paced setting. You will greet guests, escort to tables, handle phone orders when assigned, assist with to-go and room service where applicable, and collaborate with the food and beverage team to ensure warm, organized service.

This full-time role requires reliability, excellent communication, and the ability to multitask while maintaining a clean,

Qualifications

• Reliable, self-motivated, and responsible time management.
• Strong oral and written communication skills.
• Ability to work independently and as part of a team.
• Multitask, stay organized, and adapt to business needs.
• Knowledge of food and beverage service and guest service standards preferred.
• Cash handling or POS skills may be required.
• Ability to move items up to 50 lb and lift up to 20 lb.

Responsibilities

• Greet guests in a friendly and professional manner and provide a welcoming first impression.
• Escort guests to appropriate tables based on seating availability and service flow.
• Answer phone calls and take to-go or room service orders when assigned; enter requests into the POS.
• Record guest requests, modifications, and special instructions clearly.
• Maintain host stand and surrounding guest areas to remain clean, organized, and guest-ready.
• Prepare, inspect, organize, and restock daily service items (silverware, menus, supplies).
• Process payments, support cash handling, balance assigned bank/drawer, follow property procedures.
• Know brand food/beverage offerings and guest service expectations.
• Communicate guest needs and seating updates to leadership and F&B team.
• Assist in maintaining par levels, including alcohol where applicable.
• Follow safety, sanitation, and alcohol service guidelines per policies.
• Support opening/closing, cleaning, stocking, and side work.

Skills

Time management

Communication skills

Teamwork

Multitasking

Cash handling / POS

Tools

POS systems

Job description

Terratron in Rochester, MN is seeking a friendly Restaurant Host to welcome guests, manage seating flow, and support dining room readiness in a fast-paced setting. You will greet guests, escort to tables, handle phone orders when assigned, assist with to-go and room service where applicable, and collaborate with the food and beverage team to ensure warm, organized service.

This full-time role requires reliability, excellent communication, and the ability to multitask while maintaining a clean,