Guest Experience Host

Flagship Restaurant Group; Naperville (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Dining discounts

Benefits package (health, dental, visi

Job summary

Flagship Restaurant Group is seeking friendly, guest-focused teammates to seat guests, manage the waitlist, assist with carry-out, and help deliver food to tables. You’ll be knowledgeable about the menu and contribute to an exceptional guest experience.

You’ll maintain a clean, welcoming area and collaborate with the team to ensure smooth operations. Familiarity with OpenTable and Toast is a plus for this role.

Qualifications

• Experience delivering friendly guest service in fast-paced environments.
• Ability to communicate clearly with guests and team members.
• Aptitude for multitasking and staying organized during peak times.

Responsibilities

• Seat guests promptly and ensure they feel welcomed and valued.
• Manage the waitlist and assist with carry-out orders.
• Deliver food to tables when needed and communicate menu details.
• Maintain a clean, organized, and inviting guest area.
• Collaborate with the team to ensure smooth operations.

Skills

Customer service

Communication

Multitasking

Hospitality

Tools

OpenTable

Toast

Job description

Flagship Restaurant Group is seeking friendly, guest-focused teammates to seat guests, manage the waitlist, assist with carry-out, and help deliver food to tables. You’ll be knowledgeable about the menu and contribute to an exceptional guest experience.

You’ll maintain a clean, welcoming area and collaborate with the team to ensure smooth operations. Familiarity with OpenTable and Toast is a plus for this role.