Guest Experience Host

Common Thread Hotels; Indio (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Common Thread Hotels is seeking a friendly host/hostess to greet guests, manage reservations and seating, and coordinate with restaurant staff to ensure a smooth dining experience. You will escort guests to seating areas, provide menus and introduce servers, and handle guest queries with a welcoming attitude.

In this role, you’ll maintain a clean reception area, respond to calls, and assist wait staff as needed, with special care for children and elderly guests to ensure comfort and satisfaction.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort guests to assigned dining or bar areas
• Provide menus and announce Server's name
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address guests’ queries
• Assist wait staff as needed

Job description

Common Thread Hotels is seeking a friendly host/hostess to greet guests, manage reservations and seating, and coordinate with restaurant staff to ensure a smooth dining experience. You will escort guests to seating areas, provide menus and introduce servers, and handle guest queries with a welcoming attitude.

In this role, you’ll maintain a clean reception area, respond to calls, and assist wait staff as needed, with special care for children and elderly guests to ensure comfort and satisfaction.