Guest Experience Host

The Clubs of Kingwood; Brighton (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Invited in Brighton, MI seeks a friendly Host to warmly greet and seat members and guests, setting a positive tone for their club experience. You will maintain the host area, assist the dining team, and support guests throughout service.

The role emphasizes hospitality, discretion with member information, and teamwork. A high school diploma is preferred; multi-line phone experience and professional communication are a plus.

Qualifications

• High school diploma or equivalent; hospitality experience is a plus.
• Experience operating a multi-line telephone system.
• Ability to handle sensitive member information with confidentiality.

Responsibilities

• Greet and seat members and guests, setting a welcoming tone.
• Maintain service standards and assist the team as needed.
• Manage the host podium and close it at the end of shift.
• Converse with members and guests professionally, staying calm under pressure.
• Assist service staff to ensure smooth operation.
• Keep the host area organized and sanitized; stock supplies.

Skills

Strong communication

Telephone system experience

Customer service oriented

Confidentiality

Education

High school diploma or equivalent

Tools

Telephone/Tablet

POS System

Floor Chart

Menus

Job description

Invited in Brighton, MI seeks a friendly Host to warmly greet and seat members and guests, setting a positive tone for their club experience. You will maintain the host area, assist the dining team, and support guests throughout service.

The role emphasizes hospitality, discretion with member information, and teamwork. A high school diploma is preferred; multi-line phone experience and professional communication are a plus.