Guest Experience Host

The Press Club Grill; Boston (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

The Press Club Grill is seeking a friendly host to greet guests warmly, manage seating rotation, and ensure guests are seated promptly so servers can deliver a great guest experience. You will handle phone orders, takeout orders, and coordinate with the team to maintain a clean, efficient dining environment.

Strong customer service, reliability, and the ability to work evenings and weekends are essential. This role supports smooth restaurant operations and daily meetings to improve guest service.

Qualifications

• Previous restaurant experience is required.
• Willingness to work evenings, weekends, and holidays.
• Excellent customer service to treat guests like family.

Responsibilities

• Greet guests warmly and manage seating to ensure timely seating.
• Take phone and takeout orders; handle online takeout orders if needed.
• Coordinate with team to maintain service flow and guest experience.
• Maintain cleanliness and restrooms; report equipment issues.
• Attend meetings and support restaurant operations.

Skills

Restaurant experience

Management experience

Training program helpful

Job description

The Press Club Grill is seeking a friendly host to greet guests warmly, manage seating rotation, and ensure guests are seated promptly so servers can deliver a great guest experience. You will handle phone orders, takeout orders, and coordinate with the team to maintain a clean, efficient dining environment.

Strong customer service, reliability, and the ability to work evenings and weekends are essential. This role supports smooth restaurant operations and daily meetings to improve guest service.