Guest Experience Host & Server Support

Park and Grove; Charleston (SC); On-site; USD 26,000 - 38,000; Full time

Job summary

Park and Grove is seeking a Host and Server Assistant to warmly greet guests, seat them promptly, and support the wait staff in delivering food and beverages. You will help manage waitlists and ensure a smooth dining flow, while keeping the dining area clean and well‑stocked.

The role emphasizes strong customer service, the ability to work in a fast‑paced café environment, and teamwork to provide a positive guest experience. Previous food service experience is preferred.

Qualifications

• Strong customer service skills with a friendly and helpful demeanor.
• Ability to work effectively in a fast-paced environment.
• Prior experience in the food service or café industry.
• Excellent time management skills to prioritize tasks efficiently.

Responsibilities

• Greeting and seating guests warmly
• Managing waitlists and seating tables thoughtfully
• Maintaining cleanliness in the dining area, including bussing and resetting tables
• Refilling water glasses and providing addition support to guests as needed
• Assist in giving guests a positive waiting experience before seating at their table
• Answering the phone
• Polishing glassware and silverware

Skills

Customer service

Friendly demeanor

Fast-paced environment

Food service experience

Time management

Job description

Park and Grove is seeking a Host and Server Assistant to warmly greet guests, seat them promptly, and support the wait staff in delivering food and beverages. You will help manage waitlists and ensure a smooth dining flow, while keeping the dining area clean and well‑stocked.

The role emphasizes strong customer service, the ability to work in a fast‑paced café environment, and teamwork to provide a positive guest experience. Previous food service experience is preferred.