Guest Experience Guru — Front Desk Agent (Daily Pay)

Aimbridge Hospitality; Portland (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is hiring a Front Desk Agent at the Residence Inn Portland Downtown/RiverPlace. You will greet guests, check in with warmth, manage reservations, and handle requests to ensure a smooth arrival experience.

You’ll coordinate with the team, maintain accurate guest accounts, and uphold standards for service, security, and cleanliness. Hotel experience and familiarity with management software are preferred.

Qualifications

• High school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Greet guests and ensure a warm, smooth check-in and check-out.
• Assist guests with requests and reservations.
• Maintain accurate guest accounts and handle payments.
• Collaborate with team to keep front desk operations running smoothly.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is hiring a Front Desk Agent at the Residence Inn Portland Downtown/RiverPlace. You will greet guests, check in with warmth, manage reservations, and handle requests to ensure a smooth arrival experience.

You’ll coordinate with the team, maintain accurate guest accounts, and uphold standards for service, security, and cleanliness. Hotel experience and familiarity with management software are preferred.