Guest Experience Game Ambassador – Tech-Driven Hospitality

Puttshack; Oak Brook (IL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health/dental/vision

401(k) matching

Life Insurance

Paid time off

Discounts on mini golf & meals

Job summary

Puttshack USA in Illinois invites energetic hospitality associates to join our tech-infused mini golf team. As a Game Ambassador you will greet guests, check in reservations, guide them on the course, explain game rules, and troubleshoot issues to keep the experience smooth.

Open 7 days with flexible, variable schedules; 15–30 hours weekly. We offer competitive pay and benefits for eligible full-time associates, including health coverage, 401(k) matching, life insurance, PTO, and great employee

Qualifications

• Must be 18+ years of age to apply.
• Prior experience in hospitality, customer service, or related field.
• Passion for games and technology.
• High standards of guest service.
• Good communication skills and ability to problem solve.
• Friendly and upbeat demeanor when interacting with guests and team members.
• Safely and effectively communicate in order to perform and follow job requirements.

Responsibilities

• Bring your 'A' Game each and every day
• Assist with general cleanliness of the kiosks, game courses, and guest services area
• Assist guests with checking in their game play, answering questions, and guiding them throughout the course
• Ensure all courses, golf balls, and other equipment are in proper working order
• Troubleshoot small issues on the course and elevate any problems to Management
• Maintain a pace sufficient to keep up with different levels of guest visits
• Comply with all safety and sanitation guidelines and procedures
• Take direction and be a team player
• Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
• Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.

Skills

Hospitality experience

Customer service mindset

Communication skills

Tech-savvy

Job description

Puttshack USA in Illinois invites energetic hospitality associates to join our tech-infused mini golf team. As a Game Ambassador you will greet guests, check in reservations, guide them on the course, explain game rules, and troubleshoot issues to keep the experience smooth.

Open 7 days with flexible, variable schedules; 15–30 hours weekly. We offer competitive pay and benefits for eligible full-time associates, including health coverage, 401(k) matching, life insurance, PTO, and great employee