Guest Experience Ambassador: Tech-Powered Mini Golf

Hirebridge; Oak Brook (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Health/dental/vision coverage

401(k) matching

Life Insurance

PTO

Associate discounts - FREE mini golf &

50% off meals

Job summary

Puttshack USA in Chicago, IL invites you to join as a Game Ambassador to welcome guests, check in reservations, and guide players through our tech-infused mini-golf experience. You will explain rules, troubleshoot issues, and ensure a smooth, fun guest journey across the course.

Our venues operate seven days a week, typically 11am–1am. Schedules are flexible, with part-time hours ranging roughly between 15 and 30 per week, and benefits including health coverage, 401(k) matching, PTO, and staff

Qualifications

• Must have hospitality or related experience.
• Passion for games and technology.
• High standards of guest service.
• Good communication and problem-solving skills.
• Friendly and upbeat demeanor with guests and team members.
• Ability to safely follow job requirements.

Responsibilities

• Greet guests with a warm welcome on the courses.
• Assist guests with checking in their game play and reservations.
• Explain game rules and troubleshoot issues during play.
• Ensure courses and equipment are in proper working order.
• Escalate problems to Management when needed.
• Follow safety and sanitation guidelines and be a team player.

Skills

Hospitality experience

Customer service

Games & tech passion

Guest service standards

Communication

Team player

Safety procedures

Job description

Puttshack USA in Chicago, IL invites you to join as a Game Ambassador to welcome guests, check in reservations, and guide players through our tech-infused mini-golf experience. You will explain rules, troubleshoot issues, and ensure a smooth, fun guest journey across the course.

Our venues operate seven days a week, typically 11am–1am. Schedules are flexible, with part-time hours ranging roughly between 15 and 30 per week, and benefits including health coverage, 401(k) matching, PTO, and staff