Guest Experience Front Office Leader

Renaissance Fort Lauderdale West Hotel; Fort Lauderdale (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k Company Match

Paid Time Off

Daily Pay

Travel Discounts

Employee Assistance Program

Job summary

Renaissance Fort Lauderdale West Hotel is seeking a Front Office Manager to oversee front office operations and ensure guest satisfaction. You will be responsible for managing the front office team, handling financial operations, and developing budgets.

The ideal candidate will have a background in hospitality with 2 to 5 years of experience, as well as strong leadership and budgeting skills. The role may require working on weekends and holidays.

Qualifications

• 2 to 5 years of hospitality related experience required.

Responsibilities

• Manage hotel front office operations in accordance with established guest service and sustainability standards.
• Interview, select, train, and support associates.
• Monitor all front office financial operations.
• Develop and monitor department-wide budgets.
• Supervise all guest services department managers.
• Create action plans to remedy guest service deficiencies.

Skills

Guest service standards

Budget management

Team training

Financial oversight

Education

Associate’s or Bachelor’s degree

Job description

Renaissance Fort Lauderdale West Hotel is seeking a Front Office Manager to oversee front office operations and ensure guest satisfaction. You will be responsible for managing the front office team, handling financial operations, and developing budgets.

The ideal candidate will have a background in hospitality with 2 to 5 years of experience, as well as strong leadership and budgeting skills. The role may require working on weekends and holidays.