Guest Experience Front Desk Supervisor

Kolter Hospitality, LLC.; Florida; Hybrid; USD 21,000 - 30,000; Full time

Job summary

Hyatt Place Dania Beach is seeking a Front Desk Supervisor to lead daily front desk operations and support food and beverage coordination at the hotel in Dania Beach, FL. The role requires ensuring smooth check-in/check-out, guest satisfaction, and adherence to hotel policies.

Kolter Hospitality operates this property, emphasizing service excellence and a welcoming guest experience. The position is full-time and on-site, with weekend availability often required.

Qualifications

• Experience supervising front desk operations.
• Ability to handle guest issues courteously and efficiently.
• Familiarity with hotel front desk processes and check-in/check-out.

Responsibilities

• Supervise front desk operations during assigned shift.
• Ensure front desk staff is familiar with hotel products and services.
• Handle guest issues courteously and efficiently, ensuring resolution.

Skills

Front desk operations

Team supervision

Guest service

Cash handling

Tools

Computer

Job description

Hyatt Place Dania Beach is seeking a Front Desk Supervisor to lead daily front desk operations and support food and beverage coordination at the hotel in Dania Beach, FL. The role requires ensuring smooth check-in/check-out, guest satisfaction, and adherence to hotel policies.

Kolter Hospitality operates this property, emphasizing service excellence and a welcoming guest experience. The position is full-time and on-site, with weekend availability often required.