Guest Experience Front Desk Specialist

Jetro Restaurant Depot; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Employer Match

Paid Time Off (PTO)

Paid holidays

Tuition Reimbursement Program

Voluntary Supplemental Benefits

Job summary

Jetro Restaurant Depot in Philadelphia is seeking a Receptionist to manage front-desk operations, warmly greet customers, vendors, and visitors, and handle calls and documentation with professionalism and efficiency.

The role supports store operations by maintaining organized records, ensuring compliance with posting requirements, and serving as a reliable point of contact for customers and internal teams.

Qualifications

• Previous experience in reception, administrative, or customer service roles.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong attention to detail and organizational abilities.

Responsibilities

• Manage reception desk operations to ensure coverage during business hours.
• Greet and assist customers, vendors, and visitors in a professional manner.
• Answer and direct incoming calls to appropriate departments.
• Maintain accurate documentation and records per company standards.
• Ensure compliance with posting requirements and documentation.
• Coordinate internal communications between departments.
• Maintain clean, organized reception area.
• Identify and elevate operational or documentation gaps.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Tools

Microsoft Office

Job description

Jetro Restaurant Depot in Philadelphia is seeking a Receptionist to manage front-desk operations, warmly greet customers, vendors, and visitors, and handle calls and documentation with professionalism and efficiency.

The role supports store operations by maintaining organized records, ensuring compliance with posting requirements, and serving as a reliable point of contact for customers and internal teams.