Guest Experience Front Desk Specialist

Premier; Frisco (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Premier in Frisco, TX is seeking a part-time Front Desk Associate to greet guests, handle check-ins/outs, assist with pre-registration, and manage reservations when needed.

You will post charges accurately, process payments, and maintain knowledge of front office systems, rates, and cancellation procedures. The role requires teamwork, strong communication, and the ability to work flexible hours including nights and weekends.

Qualifications

• High work ethic and self-initiative.
• Willingness to work varying schedules including nights, weekends, and holidays.
• Team-oriented with focus on guest experiences.
• Strong verbal and written communication skills.

Responsibilities

• Greet and communicate cordially with guests, check-in and check-out promptly and professionally.
• Assist in pre-registration and blocking of reservations when necessary.
• Post all charges promptly and accurately.
• Maintain knowledge of Front Office systems and daily transactions.
• Manage cash handling and guest payments accurately.
• Review reservations with special requests and block rooms accordingly.
• Understand hotel rates, discounts, and handling of each.
• Take same-day reservations and follow cancellation/relocation procedures.

Skills

Work ethic

Self-initiative

Flexible schedule

Team player

Communication skills

Job description

Premier in Frisco, TX is seeking a part-time Front Desk Associate to greet guests, handle check-ins/outs, assist with pre-registration, and manage reservations when needed.

You will post charges accurately, process payments, and maintain knowledge of front office systems, rates, and cancellation procedures. The role requires teamwork, strong communication, and the ability to work flexible hours including nights and weekends.