Guest Experience Front Desk Specialist

Tharaldson Hospitality; East Greenwich (RI); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Comprehensive benefits

Paid vacation

Job summary

Coventry Residence Inn in Greenwich, RI is seeking a Guest Service Agent/Front Desk Agent to deliver warm, welcoming service and handle guest check-in/check-out, calls, and records. You will contribute to a positive first impression and assist with daily hotel operations.

The role emphasizes hospitality, integrity, and guest satisfaction, with responsibilities spanning front desk duties, guest requests, and basic administrative tasks in a hotel setting.

Qualifications

• 0–1+ years of customer service experience.
• Passionate about hospitality and creating an exceptional guest experience.
• Ability to handle confidential information with a high degree of integrity.

Responsibilities

• Greets, registers, and assigns rooms to guests.
• Answers and routes calls; takes guest messages with accuracy.
• Maintains cash drawer contents and transactions during shift.
• Keeps records including registration cards and logs up to date.
• Assists with sales and marketing efforts as directed by the GM.

Skills

Customer service

Hospitality

Communication

Integrity

Job description

Coventry Residence Inn in Greenwich, RI is seeking a Guest Service Agent/Front Desk Agent to deliver warm, welcoming service and handle guest check-in/check-out, calls, and records. You will contribute to a positive first impression and assist with daily hotel operations.

The role emphasizes hospitality, integrity, and guest satisfaction, with responsibilities spanning front desk duties, guest requests, and basic administrative tasks in a hotel setting.