Hotel Front Desk Agent - Hampton Inn Coventry

Hampton-By-Hilto; Coventry (RI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid weekly

401(k) match

Paid vacation and sick time

Paid holidays

Tuition reimbursement

Flexible Spending Account

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Program

Hotel discounts

Wellness programs

Monthly employee appreciation

Learning and development opportunities

Employee referral program

Job summary

Hampton Inn by Hilton-Coventry/Warwick Area in Coventry, RI, is seeking a Front Desk Agent to deliver warm, efficient service to guests. You will greet arrivals, check in/out guests in the property management system, handle payments, and answer questions about local amenities. This role requires a friendly personality, good communication, and reliability.

Morning shifts 7 AM–3 PM with weekend availability. Buffalo Lodging Associates operates the property and offers benefits and growth

Qualifications

• High school diploma or better required.

Responsibilities

• Greet guests and complete check-in/check-out using the property management system.
• Handle cash, credit card information and guest payments at the front desk.
• Identify guest needs and provide information on hotel services and local amenities to create a welcoming environment.
• Take reservations from callers and input/update them in the hotel management system.
• Typical Schedule: Morning Shifts 7 AM–3 PM with weekend availability.

Education

High School or better

Job description

Job Category: Guest Srv & Front Desk

Requisition Number: FRONT003868

• Posted : September 29, 2026
• Full-Time

Locations

Showing 1 location

Hampton Coventry
Coventry, RI 02865, USA

Description

Hampton Inn by Hilton-Coventry/Warwick Area, 850 Centre of New England Blvd, Coventry, RI 02816

We are currently looking for a Front Desk Agent to join our Team! The Hampton Inn by Hilton-Coventry/Warwick area is centrally located in Rhode Island. We are near I-95 and walking distance to many restaurants for our guests to enjoy. T.F. Green Airport and downtown Providence are less than 20 minutes away. Our hotel has 124 guest rooms and we offer a daily free hot breakfast to all our guests. The Hampton Inn by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

• Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
• Handles cash, credit card information and goods at the property
• Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
• Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
• Typical Schedule : Morning Shifts : 7 AM – 3 PM Weekend Availability needed

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Paid Weekly (Every Friday!)
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.