Front Desk & Reservations Specialist

guestservices; Breckenridge (CO); On-site; USD 29,000 - 32,000; Full time

Job summary

Guest Services, Inc. is seeking a Front Desk Agent to handle guest check-in/check-out, reservations, and switchboard duties with strong customer service.

Responsibilities include administering front desk operations, managing phone activity, and assisting with housekeeping coordination. The role requires a High School Diploma, 16+ years of age, and proficiency in clerical tasks, with experience in reservations systems and POS systems preferred.

Qualifications

• High School Diploma preferred; basic clerical skills required.
• Typing, filing, and multi-tasking abilities needed; strong customer service.
• Experience with reservations and front desk operations is a plus.

Responsibilities

• Check guests and vendors in and out; manage reservations and switchboard.
• Provide administrative, reception and program support to management and staff.
• Manage phone activity and general information to callers; greetWalk-in traffic and sign in customers.

Skills

Customer service

Clerical skills

Typing

Phone handling

Multitasking

Cash handling

English proficiency

Education

High School Diploma

Minimum age 16

Tools

Reservations system

POS system

Cash register

Job description

Guest Services, Inc. is seeking a Front Desk Agent to handle guest check-in/check-out, reservations, and switchboard duties with strong customer service.

Responsibilities include administering front desk operations, managing phone activity, and assisting with housekeeping coordination. The role requires a High School Diploma, 16+ years of age, and proficiency in clerical tasks, with experience in reservations systems and POS systems preferred.