Guest Experience Front Desk Pro

6PM Hospitality Partners, LLC; Houston (TX); On-site; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Paid training

Health insurance

Employee discounts

Opportunities for promotion

Job summary

A modern hospitality organization in Houston seeks a friendly and organized Hotel Receptionist. You will greet guests, manage check-ins, and ensure top-notch customer service while maintaining hotel standards. Candidates should possess excellent communication skills, basic computer knowledge, and a positive attitude. Experience in hospitality is preferred. This full-time role includes rotational shifts, weekends, and holidays, offering competitive salary and benefits.

Qualifications

• Excellent communication and interpersonal skills are required.
• Basic proficiency in hotel management software is essential.
• Creative problem-solving abilities to handle guest complaints effectively.

Responsibilities

• Greet guests warmly and assist with the check-in/check-out process.
• Answer incoming calls and manage reservations.
• Coordinate with housekeeping for timely room readiness.

Skills

Excellent communication and interpersonal skills

Basic computer knowledge

Strong organizational abilities

Ability to handle difficult situations

Polite and positive demeanor

Education

High school diploma or equivalent

Tools

Hotel management software (e.g., Opera, Cloudbeds)

Job description

A modern hospitality organization in Houston seeks a friendly and organized Hotel Receptionist. You will greet guests, manage check-ins, and ensure top-notch customer service while maintaining hotel standards. Candidates should possess excellent communication skills, basic computer knowledge, and a positive attitude. Experience in hospitality is preferred. This full-time role includes rotational shifts, weekends, and holidays, offering competitive salary and benefits.