Guest Experience Front Desk | Perks & Career Growth

Hyatt Hotels Corporation; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free room nights

Discounted room rates

401K with company match

Paid vacation and sick days

Tuition reimbursement

Employee stock purchase plan

Job summary

Hyatt Hotels Corporation in Miami is seeking an Front Office Agent for an hourly, entry-level role within our Front Office team. This position offers full-time hours and a benefits package aligned with hourly US dollar pay basis.

The Front Office Agent will handle guest registration and communicate hotel services, working in a fast-paced environment near Brickell and Downtown Miami. Flexibility for AM/PM shifts and weekends is required, with opportunities to grow within Hyatt’s hospitality team.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Must be able to work a flexible schedule, AM or PM shifts, holidays, and weekends.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• Other duties may include processing forms of payment and responding to guest inquiries.

Skills

Verbal communication

Written communication

Customer service

Flexible schedule

Job description

Hyatt Hotels Corporation in Miami is seeking an Front Office Agent for an hourly, entry-level role within our Front Office team. This position offers full-time hours and a benefits package aligned with hourly US dollar pay basis.

The Front Office Agent will handle guest registration and communicate hotel services, working in a fast-paced environment near Brickell and Downtown Miami. Flexibility for AM/PM shifts and weekends is required, with opportunities to grow within Hyatt’s hospitality team.