Front Office Agent

Hyatt Taleo; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Dream South Beach in Miami is seeking a Front Office Agent to welcome guests, complete registrations, and communicate hotel services with warmth and efficiency. You will be the face of Hyatt's guest experience at the front desk.

This full-time, hourly role requires outstanding verbal and written communication, the ability to stand for long periods and work overnight shifts, and a readiness to assist guests with inquiries and payments.

Qualifications

• Customer service mindset in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods and work overnight shifts.

Responsibilities

• Handle guest registrations and check-ins/outs.
• Communicate hotel services, promotions, and policies to guests.
• Respond to guest inquiries and payment processing as needed.

Skills

Customer service

Verbal communication

Written communication

Stamina

Job description

Front Office Agent | MIA004399

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
Dream South Beach is looking for a Front Desk Agent to join the team. Front Desk Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You’ll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we’d love to hear from you!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Ability to work overnight shifts

Primary Location

: US-FL-Miami

Organization

: Dream South Beach

Pay Basis

: Hourly US Dollar (USD)

Job Level

: Hourly/Entry Level Employee | Full-time

Job

: Front Office