Guest Experience Front Desk Associate

Hyatt Regency; Miami (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Free room nights

Medical insurance

401K with company match

Paid vacation

Paid family leave

Tuition reimbursement

Free colleague meals

Employee stock purchase plan

Retail discounts

Zusammenfassung

Hyatt Regency Miami is seeking a Front Office Associate to greet guests, handle check-ins/check-outs, and provide information about hotel services. You will be the face of Hyatt, delivering exceptional guest experiences in a fast-paced environment.

The role emphasizes warm guest interaction, accuracy in processing payments, and smooth coordination with other hotel departments to ensure memorable stays for guests visiting downtown Miami.

Qualifikationen

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Must be able to work a flexible schedule, AM or PM shifts, holidays, and weekends.

Aufgaben

• Greet guests and manage the guest registration process.
• Communicate hotel services and promotions to guests.
• Respond to guest inquiries and assist with requests.

Kenntnisse

Customer service

Communication skills

Physical stamina

Flexible schedule

Jobbeschreibung

Hyatt Regency Miami is seeking a Front Office Associate to greet guests, handle check-ins/check-outs, and provide information about hotel services. You will be the face of Hyatt, delivering exceptional guest experiences in a fast-paced environment.

The role emphasizes warm guest interaction, accuracy in processing payments, and smooth coordination with other hotel departments to ensure memorable stays for guests visiting downtown Miami.