Guest Experience Front Desk & Office Concierge

Ease Mortgage; Michigan; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Ease Mortgage in Michigan seeks a friendly receptionist/front desk coordinator to greet visitors, screen calls, and keep the office running smoothly. You will manage the front desk, assist onboarding, handle mail and supplies, and support meetings and events across HR and operations.

The role requires strong communication, organization, and a genuine hospitality mindset, with a full benefits package and opportunities for growth.

Qualifications

• 1+ year in receptionist/front desk/hospitality or customer-facing admin role.
• Genuine warmth and a desire to make others day easier.
• Strong verbal and written communication with professional phone presence.
• Organized and detail oriented, able to juggle multiple tasks.

Responsibilities

• Greet visitors and direct them where they need to go.
• Answer, screen, and route incoming calls with clear messages.
• Manage front desk, conference rooms, and common areas for a polished look.
• Support onboarding logistics for new team members (badges, seating, setup).
• Handle mail, packages, courier drops, and office supplies.

Skills

Hospitality mindset

Communication

Organization

MS Office

Tools

Outlook

Excel

Word

Job description

Ease Mortgage in Michigan seeks a friendly receptionist/front desk coordinator to greet visitors, screen calls, and keep the office running smoothly. You will manage the front desk, assist onboarding, handle mail and supplies, and support meetings and events across HR and operations.

The role requires strong communication, organization, and a genuine hospitality mindset, with a full benefits package and opportunities for growth.