Receptionist

AD Mortgage; Troy (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

AD Mortgage in Troy, Michigan is seeking a highly organized Receptionist to manage our front desk and support daily office operations. You will greet visitors, coordinate check-ins for meetings and events, and ensure a clean, professional reception area.

You will handle mail and deliveries, assist with office supplies, support onboarding logistics for HR, and collaborate with internal teams to keep the office running smoothly.

Qualifications

• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient with Microsoft Office / Google Workspace.

Responsibilities

• Greet and welcome all visitors; manage front desk operations.
• Coordinate check-ins for meetings, interviews, and events.
• Communicate with internal teams regarding guest arrivals.
• Maintain a clean, organized, and presentable reception area.
• Handle mail, deliveries, and office communications.

Skills

Communication

Organization

Multitasking

Microsoft Office

Google Workspace

Professional appearance

Tools

Microsoft Office

Google Workspace

Job description

We are seeking a highly organized and professional Receptionist to manage our front desk area and support daily office operations.

Key Responsibilities

Front Desk & Guest Experience

• Greet and welcome all visitors;
• Manage check-ins for meetings, interviews, and events;
• Coordinate with internal teams regarding guest arrivals;
• Maintain a clean, organized, and presentable reception area.

Mail, Deliveries & Office Communication

• Sort and distribute incoming mail and packages;
• Manage outgoing mail and shipping (FedEx, UPS, USPS);
• Handle incoming faxes and ensure proper distribution;
• Maintain internal logs for deliveries and important documents.

Office Operations & Supplies

• Place and track orders via vendors (Amazon Business, local suppliers, etc.);
• Ensure proper inventory levels and cost-efficient purchasing;
• Support office organization and storage systems.

Events & Office Support

• Assist with organizing company events and office activities;
• Support HR and Operations with onboarding logistics and scheduling.

Administrative Support

• Maintain basic records, logs, and documentation;
• Support cross-functional teams as needed.

Location and Schedule

• This is a full-time, office-based position in a modern, cozy environment in our office in Troy, Michigan.
• Our standard working hours are Monday to Friday, 9:00 AM to 6:00 PM, promoting a healthy work-life balance.

Skills & Qualifications

• Strong communication and interpersonal skills;
• Highly organized with strong attention to detail;
• Ability to multitask and prioritize in a fast-paced environment;
• Basic proficiency with Microsoft Office / Google Workspace;
• Professional appearance and positive attitude.

Preferred Qualities

• Customer-service mindset and friendly personality;
• Experience with office tools (Amazon Business, shipping systems, etc.) is a plus;
• Problem-solving attitude and ability to work independently;
• Experience working in corporate or fast-growing office environments.

What We Offer | Career and Culture

• Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that is heard and brings value.
• Growth Path: Defined paid training and clear pathways for career development.
• Benefits: Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).

AD Mortgage is a broker-voted Top 5 U.S. wholesale lender, and recognized as a top Non-QM lender in the U.S. With 20 years in the industry, we offer a full range of loan programs, including DSCR, Bank Statement, FHA, and Conventional loans.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.