Guest Experience Front Desk & Mail Coordinator

ISS Facility Services - North America; Tampa (FL); Vor Ort; USD 26.000 - 29.000; Vollzeit

Zusammenfassung

ISS Facility Services - North America in Tampa, FL is seeking a Front Desk Receptionist to greet visitors, manage access, and support lobby operations from 8:00 am to 4:30 pm, Monday–Friday. This role also coordinates mailroom tasks, shipping/receiving, and courier services, helping to maintain a secure, organized, and welcoming site for employees and guests.

Ideal candidates will have 2+ years in customer service, strong interpersonal skills, proficiency with Microsoft Office, and the ability

Qualifikationen

• 2+ years in a front-facing customer service, reception, or hospitality role
• Corporate or professional services environment preferred
• Exposure to mailroom, shipping/receiving, or logistics support is a plus

Aufgaben

• Welcome, greet, and direct visitors with professionalism and warmth
• Anticipate guest needs and create a seamless arrival experience
• Manage visitor access, badging, and security protocols
• Maintain a polished, organized lobby environment
• Serve as a knowledgeable resource for employees, guests, and executives
• Handle incoming calls and inquiries with confidence and clarity
• Receive, log, sort, and distribute mail and packages
• Coordinate shipping (including international) and courier services
• Maintain tracking systems and ensure accurate documentation
• Support loading dock organization and safety standards
• Assist with inventory and supply coordination
• Build effective working relationships with delivery vendors

Kenntnisse

Interpersonal presence

Organizational skills

Professional demeanor

MS Office proficiency

Ausbildung

High School Diploma

Associate/Bachelor degree preferred

Tools

Microsoft Office

Jobbeschreibung

ISS Facility Services - North America in Tampa, FL is seeking a Front Desk Receptionist to greet visitors, manage access, and support lobby operations from 8:00 am to 4:30 pm, Monday–Friday. This role also coordinates mailroom tasks, shipping/receiving, and courier services, helping to maintain a secure, organized, and welcoming site for employees and guests.

Ideal candidates will have 2+ years in customer service, strong interpersonal skills, proficiency with Microsoft Office, and the ability