Shift Lead: Elevate Guest Experience & Team Growth

Altitude Trampoline Parks; Cincinnati (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading entertainment franchise in Cincinnati seeks a Shift Lead to oversee operations and enhance guest experiences. Ideal candidates will lead teams, maintain safety standards, and ensure a high-quality service environment. Candidates should bring prior leadership experience, excellent communication skills, and a commitment to operational excellence. This part-time role requires weekend availability and offers growth potential into Assistant Manager or General Manager positions.

Qualifications

• Prior leadership or supervisory experience preferred.
• Excellent communication and team-management skills.
• Ability to lead in a fast-paced environment.
• Commitment to professionalism and reliability.
• Positive attitude and strong problem-solving abilities.

Responsibilities

• Act as the on-duty manager overseeing all park operations and team members.
• Deliver a predictable, elevated guest experience during every interaction.
• Lead the Pre-Shift Meeting to align staff on priorities.
• Support sales initiatives and retail goals.

Skills

Leadership

Communication

Team Management

Problem-Solving

Job description

A leading entertainment franchise in Cincinnati seeks a Shift Lead to oversee operations and enhance guest experiences. Ideal candidates will lead teams, maintain safety standards, and ensure a high-quality service environment. Candidates should bring prior leadership experience, excellent communication skills, and a commitment to operational excellence. This part-time role requires weekend availability and offers growth potential into Assistant Manager or General Manager positions.