Guest Experience & Front Desk Coordinator

Atria Senior Living; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Atria Senior Living in Durham, NC is seeking a friendly, detail-oriented front desk/administrative support team member. The role handles phone calls, visitor reception, calendar management, mail handling, and basic accounting support.

The ideal candidate has a high school diploma or GED, basic math skills, and the ability to read and communicate clearly. CPR/First Aid certification may be required by some communities, and training programs are provided.

Qualifications

• High school diploma or GED or equivalent training/experience.
• Basic First Aid and CPR certification where required.
• Able to read and comprehend simple instructions, short memos, and write simple correspondence.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented way and forward to the appropriate personnel.
• Retrieve messages and forward to staff; deliver messages when needed.
• Welcome on-site visitors and announce to appropriate personnel.
• Coordinate guestroom reservations and maintain calendars.
• Handle mail, deliveries, and office supplies as directed.
• Collect rent and payments and assist bookkeeping.

Skills

Customer service

Communication

Multitasking

Reading comprehension

Basic math

First Aid/CPR

Education

High school diploma or GED

Job description

Atria Senior Living in Durham, NC is seeking a friendly, detail-oriented front desk/administrative support team member. The role handles phone calls, visitor reception, calendar management, mail handling, and basic accounting support.

The ideal candidate has a high school diploma or GED, basic math skills, and the ability to read and communicate clearly. CPR/First Aid certification may be required by some communities, and training programs are provided.