Guest Experience Front Desk Clerk

Equity LifeStyle Properties, Inc.; Saint James City (FL); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in St James City, FL, is seeking a Front Desk Clerk to deliver outstanding guest and resident service. You will act as the primary liaison, handle inquiries, and assist with payments and deposits, contributing to smooth daily operations.

Ideal candidates bring a high school diploma, 1+ year of customer service experience, and strong attention to detail. Proficiency with computers and learning new systems is essential for success in this role.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Attention to detail

Computer literacy

Learn new systems

Education

High school diploma or equivalent

Tools

POS systems

Job description

Equity LifeStyle Properties, Inc. in St James City, FL, is seeking a Front Desk Clerk to deliver outstanding guest and resident service. You will act as the primary liaison, handle inquiries, and assist with payments and deposits, contributing to smooth daily operations.

Ideal candidates bring a high school diploma, 1+ year of customer service experience, and strong attention to detail. Proficiency with computers and learning new systems is essential for success in this role.