Guest Services Clerk – Front Desk & Payments

Equity LifeStyle Properties; Vero Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Equity LifeStyle Properties, in Vero Beach, FL, seeks a Store Clerk to deliver exceptional guest and resident service at the front desk. You will act as liaison, handle inquiries, process payments, and support office efficiency in coordination with the Property Manager.

Ideal candidates have at least a high school diploma and 1+ year of customer service experience, with strong organizational skills and proficiency with computer systems. ELS is an Equal Opportunity Employer.

Qualifications

• High school diploma or equivalent (or experience).
• 1+ years in customer service with strong customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison, providing guests and residents with information in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to keep office efficient.
• Collaborate with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts quickly.

Skills

Customer service

Organizational skills

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Equity LifeStyle Properties, in Vero Beach, FL, seeks a Store Clerk to deliver exceptional guest and resident service at the front desk. You will act as liaison, handle inquiries, process payments, and support office efficiency in coordination with the Property Manager.

Ideal candidates have at least a high school diploma and 1+ year of customer service experience, with strong organizational skills and proficiency with computer systems. ELS is an Equal Opportunity Employer.