Guest Experience Clerk - Front Desk

Equity LifeStyle Properties, Inc.; Alturas (FL); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) employer match

Paid vacations

Job summary

Equity LifeStyle Properties, Inc. in Wauchula, Florida, is seeking a Front Desk Clerk to deliver exceptional customer service to guests and residents.

You will act as the liaison, handle inquiries in person and by phone, and help create memorable experiences at our resort communities. The role requires a high school diploma and at least 1 year in customer service, with strong organizational skills and the ability to learn new systems.

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organization

Computer literacy

Education

High school diploma

Tools

CRM software

Job description

Equity LifeStyle Properties, Inc. in Wauchula, Florida, is seeking a Front Desk Clerk to deliver exceptional customer service to guests and residents.

You will act as the liaison, handle inquiries in person and by phone, and help create memorable experiences at our resort communities. The role requires a high school diploma and at least 1 year in customer service, with strong organizational skills and the ability to learn new systems.