Guest Experience Front Desk Clerk

Equity LifeStyle Properties, Inc.; Florida; On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Paid vacation

Paid holidays

Paid sick time

Job summary

Equity LifeStyle Properties, Inc. seeks a Front Desk Clerk in St James City, Florida to provide exceptional customer service and ensure smooth guest and resident experiences.

The role includes acting as a liaison, handling payments, running reports, and coordinating with the Property Manager to address inquiries promptly. The ideal candidate has at least a high school diploma and 1+ years of customer service experience, with strong organizational skills and attention to detail.

Qualifications

• HS diploma or equivalent required.
• 1+ years of customer service experience requested.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. seeks a Front Desk Clerk in St James City, Florida to provide exceptional customer service and ensure smooth guest and resident experiences.

The role includes acting as a liaison, handling payments, running reports, and coordinating with the Property Manager to address inquiries promptly. The ideal candidate has at least a high school diploma and 1+ years of customer service experience, with strong organizational skills and attention to detail.