Resident Experience Concierge – Growth & Community

Brookdale; West Wheatfield Township (PA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Employee discounts

Referral program

Paid time off

Job summary

Brookdale is seeking a friendly receptionist to greet residents and visitors, answer questions, and direct inquiries to the proper staff. You will manage front-desk duties, including mail handling, phone coverage, and basic clerical tasks, in a supportive community setting.

The role emphasizes professional communication, reliability, and a welcoming approach to all guests, reflecting Brookdale's commitment to exceptional care and service.

Qualifications

• Friendly and professional demeanor with residents and visitors.
• Strong verbal and written communication skills.
• Ability to manage front-desk tasks calmly and efficiently.

Responsibilities

• Greet visitors entering the community and direct calls to the appropriate staff.
• Sort, deliver, and collect mail and perform basic clerical tasks.
• Respond to resident emergencies following community protocol.

Skills

Customer service

Communication

Organization

Job description

Brookdale is seeking a friendly receptionist to greet residents and visitors, answer questions, and direct inquiries to the proper staff. You will manage front-desk duties, including mail handling, phone coverage, and basic clerical tasks, in a supportive community setting.

The role emphasizes professional communication, reliability, and a welcoming approach to all guests, reflecting Brookdale's commitment to exceptional care and service.