Guest Experience Front Desk Associate

Midtown Athletic Club; Chicago (IL); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

Complimentary club membership

Discounts on Midtown products andサービス

Access to hundreds of free courses for

Health insurance for eligible full‑t​i

And more

Job summary

Midtown Athletic Club is seeking a Hospitality Front Desk Associate to be the first contact for members and guests. You will provide a warm welcome, resolve questions quickly, and help create memorable experiences that reflect our customer-centered approach.

Night Auditor Coverage (as needed) is part of the role, with starting pay at $21/hour. You will manage check-ins, payments, and coordinate with housekeeping and maintenance to ensure a smooth, welcoming atmosphere.

Qualifications

• Availability to work a flexible schedule including evenings, weekends, and some holidays.
• Demonstrate strong customer service skills and enjoy serving others.
• Working knowledge of customer service standards.

Responsibilities

• Greet members and guests with a warm welcome and assist to create a special experience.
• Handle check-ins, questions, and resolutions to issues.
• Process payments and assist with program registration and scheduling services.

Skills

Customer service

Communication

Hospitality

Attention to detail

Money handling

Tools

POS system

Scheduling software

Job description

Midtown Athletic Club is seeking a Hospitality Front Desk Associate to be the first contact for members and guests. You will provide a warm welcome, resolve questions quickly, and help create memorable experiences that reflect our customer-centered approach.

Night Auditor Coverage (as needed) is part of the role, with starting pay at $21/hour. You will manage check-ins, payments, and coordinate with housekeeping and maintenance to ensure a smooth, welcoming atmosphere.