Part-Time Hospitality & Guest Experience Associate

Midtown Athletic Clubs; Deerfield (IL); On-site; USD 19,286 - 24,796; Part time

Job summary

Midtown Athletic Clubs is seeking a Part Time Hospitality Associate to be the first point of contact for members and guests. You will welcome visitors, assist with registrations and payments, and help create a positive club experience at the front desk.

This role emphasizes warm, professional interactions, strong customer service, and ability to handle inquiries while maintaining a welcoming environment. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Strong customer service skills and enjoy serving others.
• Excellent communication skills.
• Ability to work as part of a team and adapt to varying member needs.

Responsibilities

• Greet everyone who enters the club with a warm welcome.
• Assist members with program registration, payment processing, and scheduling services.
• Handle check-ins and resolve questions or issues appropriately.
• Maintain cleanliness of front desk areas to contribute to an exceptional facility experience.
• Answer queries regarding club services and facilities.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Job description

Midtown Athletic Clubs is seeking a Part Time Hospitality Associate to be the first point of contact for members and guests. You will welcome visitors, assist with registrations and payments, and help create a positive club experience at the front desk.

This role emphasizes warm, professional interactions, strong customer service, and ability to handle inquiries while maintaining a welcoming environment. Flexibility for evenings, weekends, and holidays is required.