Guest Experience Front Desk Agent | Quick Check-Ins

Aimbridge Hospitality; Waco (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Short-Term Disability

Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

SpringHill Suites Waco Woodway is seeking a Front Desk Agent to greet guests, manage check-ins/outs, and coordinate requests with a friendly, professional demeanor. You will be the face of the hotel, ensuring a smooth, welcoming experience from arrival to departure.

The role emphasizes high-quality guest interactions, quick problem-solving, and efficient multi-tasking across reservations, billing, and guest services. Join a hotel team that values hospitality and teamwork in Central Texas.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

SpringHill Suites Waco Woodway is seeking a Front Desk Agent to greet guests, manage check-ins/outs, and coordinate requests with a friendly, professional demeanor. You will be the face of the hotel, ensuring a smooth, welcoming experience from arrival to departure.

The role emphasizes high-quality guest interactions, quick problem-solving, and efficient multi-tasking across reservations, billing, and guest services. Join a hotel team that values hospitality and teamwork in Central Texas.