Guest Experience Front Desk Agent (Part-Time)

Columbia Hospitality; McCall (ID); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

Columbia Hospitality’s Hotel McCall is seeking a Part Time Front Desk Agent to manage check-in and check-out and support guest services with a smile. You will handle room credits, issue resolution, and guest requests, while maintaining proficiency with the property management system and cash handling.

This role offers a fast-paced, guest-focused environment and opportunities for growth across our locations.

Qualifications

• Previous hospitality or customer service experience preferred.
• Previous experience in cash handling & computerized Point of Sale system preferred.
• Strong written and verbal communication skills required.

Responsibilities

• Handle check-in and checkout according to hotel procedures.
• Be proficient with the property management system.
• Issue rooms, keys, and process guest credits and services at arrival and departure.
• Resolve guest issues with professionalism and discretion; escalate as needed.
• Assist with reservations and daily tasking to support front desk operations.

Skills

Customer service

Cash handling

Communication skills

Tools

POS system

Job description

Columbia Hospitality’s Hotel McCall is seeking a Part Time Front Desk Agent to manage check-in and check-out and support guest services with a smile. You will handle room credits, issue resolution, and guest requests, while maintaining proficiency with the property management system and cash handling.

This role offers a fast-paced, guest-focused environment and opportunities for growth across our locations.