Front Office Receptionist | Hotel McCall (Part-Time)

Columbia-Hospitality; McCall (ID); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Hourly pay

Paid daily

PTO & holidays

Medical benefits

HSA/FSA plans

Culture & values

Referral bonus

Discounted travel

Employee assistance program

Committee opportunities

Growth platform

Third-party perks

Job summary

Hotel McCall by Columbia Hospitality is seeking a Front Office Receptionist for a part-time role at Hotel McCall in McCall, Idaho. You will manage guest check-in/check-out, assist with guest requests, and support the Front Office team to create memorable stays.

Ideal candidates have hospitality or customer service experience, cash handling and POS familiarity, and strong communication skills. This role is on-site with a rich culture and growth opportunities within a historic inn setting.

Qualifications

• Previous hospitality or customer service experience preferred.
• Previous cash handling and POS experience preferred.
• Strong written and verbal communication skills required.

Responsibilities

• Handle guest check-in and checkout per hotel procedures.
• Be proficient with the property management system.
• Issue room keys and explain hotel services to guests.
• Resolve guest issues professionally and escalate when needed.
• Complete the daily checklist and communicate with team members.
• Make restaurant reservations on behalf of guests.

Skills

Front desk know-how

Cash handling

Customer service

POS systems

Communication skills

Job description

Front Office Receptionist | Hotel McCall (Part-Time)

Hotel McCall, 1101 N 3rd St., McCall, Idaho, United States of America

Job Description

Posted Wednesday, August 19, 2026 at 10:00 AM

Front Desk Agent | Hotel McCall (Part Time)

Master multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special requests. Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can’t wait to return.

Let’s start off with the most important part - what’s in it for you:

The Perks

Eligibility of perks is dependent upon job status

• Hourly Pay range $18-$19 DOE
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K (only eligible with full-time hours)
• HSA/FSA Plans -with employer contribution (only eligible with full-time hours)
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

"People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards.
• Be knowledgeable and proficient with the property management system.
• Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property.
• Manages guest issues effectively, keeping in mind both the guest’s needs and business objectives.
• Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed.
• Conduct adequate follow-up with both guest and fellow team members.
• Makes restaurant reservations on behalf of the guest.
• Ability to complete the daily checklist within the time given and pass along information to other team members.

What You Bring

• Previous hospitality or customer service experience preferred.
• Previous experience in cash handling & computerized Point of Sale system preferred.
• Strong written and verbal communication skills required

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:

A historic gem in downtown McCall, this 1904 inn overlooks scenic Payette Lake. Lovingly rebuilt and renovated over the decades, Hotel McCall preserves its old-west charm while serving as the cultural heart of the town.

Hotel McCall, 1101 N 3rd St., McCall, Idaho, United States of America