Guest Experience Front Desk Agent (Overnight)

Hyatt; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Dream South Beach is seeking a Front Office Associate/Front Desk Agent to join the team. The role handles guest registration and communicates hotel services, while processing payments and addressing guest inquiries.

You’ll be the face of Hyatt in this highly visible position, with opportunities to engage guests and contribute to memorable experiences. Ideal candidates bring a genuine desire to satisfy guests in a fast-paced environment, strong verbal and written communication, and the

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work overnight shifts.

Responsibilities

• Handle guest registration efficiently and accurately.
• Communicate hotel services and promotions to guests.
• Process forms of payment and finalize transactions.
• Respond to guest inquiries and resolve issues promptly.
• Be the face of Hyatt as a Front Office Associate/Front Desk Agent.

Skills

Communication

Overnight shifts

Customer service

Stamina

Job description

Hyatt Dream South Beach is seeking a Front Office Associate/Front Desk Agent to join the team. The role handles guest registration and communicates hotel services, while processing payments and addressing guest inquiries.

You’ll be the face of Hyatt in this highly visible position, with opportunities to engage guests and contribute to memorable experiences. Ideal candidates bring a genuine desire to satisfy guests in a fast-paced environment, strong verbal and written communication, and the