Front Office Agent

Hyatt; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Dream South Beach is seeking a Front Office Associate/Front Desk Agent to join the team. The role handles guest registration and communicates hotel services, while processing payments and addressing guest inquiries.

You’ll be the face of Hyatt in this highly visible position, with opportunities to engage guests and contribute to memorable experiences. Ideal candidates bring a genuine desire to satisfy guests in a fast-paced environment, strong verbal and written communication, and the

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work overnight shifts.

Responsibilities

• Handle guest registration efficiently and accurately.
• Communicate hotel services and promotions to guests.
• Process forms of payment and finalize transactions.
• Respond to guest inquiries and resolve issues promptly.
• Be the face of Hyatt as a Front Office Associate/Front Desk Agent.

Skills

Communication

Overnight shifts

Customer service

Stamina

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Organization- Dream South Beach

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Dream South Beach is looking for a Front Office Associate/Front Desk Agent to join the team. Front Office Associates/Front Desk Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Ability to work overnight shifts

Use your past hotel job experience to make a difference at Hyatt.