Guest Experience Front Desk Agent — Free Meals & Parking

Hyatt Hotels Corporation; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free meals

Free parking

Discounted room nights

FSA program

Retirement savings plan

Life insurance

Generous PTO

Global opportunities

Job summary

Hyatt Regency Frisco is seeking a Front Office Associate to greet guests, handle check-in/check-out, and communicate hotel services and promotions. This on-site role places you at the face of Hyatt and directly influences the guest experience.

Requirements include customer service experience, strong verbal and written communication, and the ability to stand for long periods. Open availability for AM/PM shifts, including weekends and holidays, is required.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Previous customer service experience required.

Responsibilities

• Greet guests and handle the guest registration process.
• Communicate hotel services and promotions to guests.
• Process forms of payment and respond to guest inquiries.
• Be the face of Hyatt and represent the brand to guests.

Skills

Customer service

Verbal communication

Written communication

Stamina to stand

Job description

Hyatt Regency Frisco is seeking a Front Office Associate to greet guests, handle check-in/check-out, and communicate hotel services and promotions. This on-site role places you at the face of Hyatt and directly influences the guest experience.

Requirements include customer service experience, strong verbal and written communication, and the ability to stand for long periods. Open availability for AM/PM shifts, including weekends and holidays, is required.