Front Office Agent

Hyatt Hotels Corporation; Santa Clara (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Hyatt Regency Houston Downtown is seeking a Front Office Associate to warmly welcome guests, register arrivals, and communicate hotel services with a focus on memorable experiences.

As the face of Hyatt, you will engage with guests, process payments, and provide accurate information while maintaining a polished, professional presence and teamwork with hotel staff to ensure smooth operations.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.
• Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate.

Skills

Communication skills

Stamina

Job description

\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Hyatt Regency Houston Downtown | Houston , TX , US