Front Office Agent - On-Call

Hyatt Regency; Frisco (TX); On-site; USD 28,000 - 50,000; Part time

Benefits offered by this job

Free meals in colleague cafeteria

Free parking on-site

Discounted & Complimentary hotel roomn

Medical, Dental, Vision Insurance (Ful

Flexible Spending Account (Full-Time)

Retirement Savings Plan

Basic Life Insurance

Generous PTO earned

Opportunities to work around the world

Job summary

Hyatt Regency Frisco - Dallas is seeking a Front Office Associate to welcome guests, handle registrations, and communicate hotel services and promotions.

This on-call role requires flexibility for AM/PM shifts, weekends and holidays, with opportunities to contribute to guest satisfaction and brand standards across Hyatt properties.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Previous customer service experience required.

Responsibilities

• Front Office associates are responsible for the guest registration process and communication of hotel services and promotions.
• Processing forms of payment and responding to guest inquiries.
• You'll be the face of Hyatt as a Front Office Associate.

Skills

Customer service

Communication skills

Standing ability

Customer inquiries handling

Job description

Organization- Hyatt Regency Frisco - Dallas

Summary

Hyatt Regency Frisco is conveniently located 25 minutes north of the Dallas with 303 guestrooms and 27,500 square feet of event space. The 18-story hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, many entertainment choices and dining options.

Organization- Hyatt Regency Frisco - Dallas

Summary

Hyatt Regency Frisco is conveniently located 25 minutes north of the Dallas with 303 guestrooms and 27,500 square feet of event space. The 18-story hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, many entertainment choices and dining options.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you! This position an on-call position that will require open availability, including AM/PM shifts and weekends and holidays.

Why Work at Hyatt?

• Enjoy free meals in our colleague cafeteria for every shift worked
• Free parking on-site
• Discounted & Complimentary hotel room nights
• Medical, Dental, Vision Insurance (Full-Time colleagues)
• Flexible Spending Account (Full-Time colleagues)
• Retirement Savings Plan
• Basic Life Insurance
• Generous PTO earned
• Opportunities to work around the world with Hyatt Hotels and Resorts

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Previous customer service experience required.