Guest Experience Front Desk Agent | Flexible Shifts

Gabriel Group; Derby (KS); On-site; USD 21,000 - 22,000; Full time

Job summary

Midas Hospitality is seeking a Front Desk Agent / Guest Services Agent to join our hotel team. You will deliver outstanding customer service during check-in, stay, and check-out, creating a positive first and last impression for guests.

The ideal candidate enjoys interacting with people, solving problems, and working in a fast-paced, welcoming environment while maintaining professionalism.

Qualifications

• Previous guest services or hospitality experience is preferred but not required.
• Strong communication and interpersonal skills are essential.
• Ability to learn hotel property management systems (PMS).

Responsibilities

• Greet guests with a friendly, professional attitude and manage check-in/check-out procedures.
• Process reservations and modifications according to standards.
• Explain hotel services, local attractions, and dining options to guests.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma

Job description

Midas Hospitality is seeking a Front Desk Agent / Guest Services Agent to join our hotel team. You will deliver outstanding customer service during check-in, stay, and check-out, creating a positive first and last impression for guests.

The ideal candidate enjoys interacting with people, solving problems, and working in a fast-paced, welcoming environment while maintaining professionalism.